Shipping & Delivery
Well, if you're feeling extra generous today, you can always cover the cost of shipping for us. But if you're looking for a more traditional answer, delivery is free! We like to spread the love as far and wide as possible, so we're happy to cover the cost of getting your order to you.
We believe that every person deserves the best care, no matter where they are located. That's why we offer worldwide shipping!
We generally deliver all orders in 7-21 working days, even though most of our deliverables arrive with 10 - 1 working days. This is because there might be occasional delay due to customs clearance processes, which are totally out of our control.
When your order is shipped, we will immediately send you an email containing a tracking number. Using this number you will be able to know where is your item and when it is going to arrive to you.
In case you did not receive this email, please email us info@biodido.com
This depends on the area you are ordering from. If you order from Europe, for instance, you will be charged with VTA duties. In other words, you will be liable for all import duties, customs and taxes.
Please be aware that biodido.com does not have any control for any duties, customs and taxes levied by the country your order is being shipped to. We cannot advise you what the cost will be as these charges can vary according to country.
Since these fees are not computed nor applied to orders by biodido.com, please contact your local customs office to find out more information if you are unsure of the charges.
We always work hard to ensure that all items are of the highest quality and guarantee to our customers agreat brand experience. However, if you have a concern with a faulty or damaged item, please email us at info@biodido.com or contact us via our contact form page, so we can urgently review the matter and find the best solution for you.